Shipping policy

SHIPPING

Shipping in the United States? Shipping is FREE for you if: 

a) You make a rewards account (click the button in the bottom right of our homepage) 

b) Your order is $50+ or more

If you don't want to do either of those, we will add a small shipping fee to your order at checkout!

Shipping to Canada? 

Free shipping to Canada on orders over $150. 

Orders ship from our warehouse in 3-4 business days. 

Once orders leave our warehouse, we are not responsible for lost or stolen packages. Please contact the carrier directly. 

*Please note that there will be a delay in shipment if you use PayPal eCheck at checkout. It takes PayPal 3-5 days to process a PayPal eCheck and we can't fulfill the order until the payment clears. Your order will be fulfilled as soon as payment clears. 

 

TAXES & DUTIES

Customers are responsible for all taxes and duties that may apply on the order. We are not responsible for any such taxes or duties or delays caused by customs.

 

RESHIP

Refused, insufficient address, or undeliverable packages will be charged $10 shipping & handling in order to have your order re-sent. Orders will be refunded net of the $10 handling fee if the package is not reshipped. 

 

SHIPPING INSURANCE

You can protect your package for a small fee with shipping insurance at checkout. Shipping insurance covers lost, stolen, or damages in transit. It does not cover theft or damages after the tracking shows successfully delivered. Contact help@bumsandroses.com for any questions.